Responsible Gaming
Gaming Should Be Entertainment
At Equatorial Cruise, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to reassess your gaming habits.
Please gamble responsibly and within your means. Set limits that you can afford to lose.
Age Verification
We are committed to preventing underage gambling. In the United Kingdom, you must be 18 years of age or older to gamble online. We verify the age of all users and strictly prohibit access to anyone under the legal age.
If you are under 18, please do not attempt to access our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or healthcare providers
- Gambling with money needed for essentials like bills, rent, or food
- Being unable to stick to predetermined gambling budgets or time limits
- Experiencing mood swings or irritability when not gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling activities
- Feeling anxious, depressed, or guilty about your gambling
- Repeatedly trying and failing to cut down or stop gambling
- Using gambling to escape problems or negative emotions
If you recognise any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Reality Checks: Receive reminders about how long you've been playing
- Session Time Limits: Set automatic logout after a predetermined period
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
To access these tools, visit your account settings or contact our customer support team for assistance.
Support Organizations
If you need help with problem gambling, please reach out to one of these organisations:
United Kingdom
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GamCare – Free confidential support and counselling
Website: www.gamcare.org.uk
National Problem Gambling Clinic available across the UK -
GamStop – The National Self Exclusion Scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-regulated online gambling operators -
Gamblers Anonymous – 12-step support meetings
Free peer support and group counselling available nationwide
International Support
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Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Resources and counselling for problem gambling
All support services are confidential and available 24/7. There is no shame in seeking help.
If You Need Help
Please reach out today. Problem gambling is treatable, and help is available. Whether you're struggling with your own gambling or concerned about someone else's, the organisations listed above provide free, confidential support.
Your wellbeing is important to us. Do not hesitate to contact a support organisation or speak with a healthcare professional if you have concerns about gambling.